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Vision Statement

To be a leading provider in IT Solutions General Trading Business by being well competent to strive upon the global competition through professionally managing our resources and catering to the domestic and international market needs. To continuously provide quality products with excellent customer service to fulfill our motto “Excellence Within Your Reach”.

Mission Statement

To provide excellent service to clients on an individual one on one basis to achieve maximum customer satisfaction;

To offer an incredible portfolio of products and services of high quality, better standards to the targeted markets;

Diversity for growth and innovation;

To work jointly as a family to be successful in all endeavors.

Our primary objective is to identify and solve our customers' IT related problems faster and better than anyone in the Country. We strive to exceed expectations by providing high quality products at reasonable prices, and by backing those products with excellent customer service and support.

We consider our employees to be our partners in prosperity. We seek to grow worldwide market segment share and serve markets that represent opportunities for long-term success. We focus our efforts and expenditures on success in that mission.

We apply both leadership and teamwork to every aspect of our business. We value and reward creativity, productivity, initiative and loyalty. We encourage independent thinking and respect.We communicate our accomplishments and mistakes so we may learn from each other.We work to extend our reputation for valuable products and knowledgeable, talented people.

We strive for uninterrupted but managed growth for the company, and our employees,and believe employee ownership contributes to our success.

Fitco’s main business operations are organized under four Strategic Business Units. Each SBU is a conglomerate of many product divisions.

IT and Communication Division

Fitco has identified Electronics, Telecommunications and Information Technology as the major growth areas; hence the company has made investments in this field with a view to become a dominant player. This SBU includes marketing the widest range of multimedia projection systems,computers and accessories. The product portfolio includes Versatile Multifunction Telephone Instruments, wide range of EPABX Systems, LAN and WAN Components and Equipment’s,Data Communication Terminals, Equipment’s for Basic Telecom Services, Satellite Communication Equipment, UPS, Computers, FAX Machines, Modems, Rate Display Boards of Cash Counters, Currency Detectors etc.

Fitco has strategic partnerships with HP, Dell, Cisco, D-Link and many other market leaders to provide world class cost-effective solutions. We are proud to say that we are the sole distributors of MAGICARD Printers for Kuwait. We are the Power Partners for APC, UPS in Kuwait and are the only authorized agents to market APC Symmetra in Kuwait and Bahrain.Fitco has a workshop with an efficient team of engineers to provide the customers with after sales repair, services, and maintenance of these equipments.

Fitco also offers Custom developed Software’s for business applications.Multiplexing the Company’s wide-ranging capabilities, the IT Division undertakes turnkey projects from concept to commissioning, Computer and Telecom Networks.

Consumable Accessories Division

A leader in Office Automation, Fitco stocks & markets the largest variety of Consumables for Printers, Photocopiers, Fax Machines & Typewriters. Fitco Showrooms are considered as the one stop shop for consumables and computer accessories in the State. We are able to bring the latest and stock spares and consumables for the earlier models too. This is possible due to our highly motivated Procurement Division. Our Procurement Division has been able to develop a huge database of supplier contacts. Hence sourcing products has always been a pleasant experience.

Graphics Division

The Graphics Division is comprised of a team of highly qualified, experienced and creative graphical designers.Our Graphics Division is considered as a one-stop shop for Engraving on Crystals / Acrylics, Awards, Trophies, Gifts, Printing, Signage, Shadow Boxes and a whole lot more. Shadow Boxes & frames are very personal and often make a great gift.We customize these with special messages to add a personal touch to these items.

We ensure to cater to each of our individual customer’s design and printing needs. We believe in a "one on one” relationship with our clients. Our top priority has always been to deliver intelligent best-in-class solutions for our clients. Due to our excellent “one on one” customer service we have been blessed with a great base of clients that involves us in elating projects.

Service Division

Our Service Division is comprised of a team with qualified engineers and trained technicians. This SBU includes repair and service of Laptops, Desktops, Workstations, Printers, Photocopiers and Power Management systems.

Fitco is accredited for its best service in this region. The highly efficient team of computer engineers has done several major projects with leading and strategic institutions like US Army, US Airforce and US Marines. We have won the awards for efficient services continuously for years from these elite organizations. The Service division is proud to have Annual Maintenance Contracts with many elite corporate. Fitco is the Pioneers in turnkey AMC’s which involved total solutions for all types, kinds and makes of Office Equipment from Calculators to Computers, and has served Government and Corporate clients like Ministry of Justice, Ministry of Commerce & Industry, Ministry of Finance, Ministry of Education, Kuwait University, Kuwait Municipality, Kuwait Airways Corporation, National Bank of Kuwait, Bank of Kuwait & Middle East,Commercial Bank of Kuwait etc.

The corporate history of Fitco Systems is imprinted with the pioneering spirit, creative drive and commercial acumen of brilliant engineers,efficient salesmen and enterprising businessmen, who participated in its making and dramatically shaped its destiny.

Fitco Systems, General Trading Contracting Company W.L.L. established in 1986 in the State of Kuwait, by a highly enthusiastic, Indian Entrepreneur Engr. Jaison P. Varghese. Fitco, located at prime location in Kuwait City is registered with the Ministry of Commerce and Industry and accredited to Kuwait Chamber of Commerce and Industry as a Limited Liability Company with a paid up capital of KD 250,000 (USD 898,850.00). Fitco is professionally managed to create and capitalize growth opportunities. In 2008, the company posted a turnover of US $ 9.2 million.

For the past two decades the company has grown into one among the leading IT General Trading business establishments in Kuwait.Fitco Systems has its headquarters at Trivandrum-India and the Middle East operations are monitored at Fitco Systems, Jabel Ali Free Zone, Dubai. Liaison offices are in USA, Germany, Austria, Taiwan Singapore for commercial operations.

Our aim is to exceed the expectations of every client of ours by offering them outstanding experience, through value-added customer service to fulfill our motto “Excellence Within Your Reach”. Fitco has over the years pursued its electrifying objectives through a sharply focused growth strategy. It recognizes Total Quality Management (TQM) as a vehicle to achieve excellence in all its business operations. Fitco understands that Technology and Business Processes are two pillars of a successful Enterprise. Not only it focuses on Order-fulfillment Processes but also promotes an R&D culture of self-reliance, leveraging the best skills and resources to maintain its competitive advantage. Fitco realizes that customers not only care about technologies but they desire business benefits also. Hence it follows the imperative “Exploit the technologies, to maximize convenience of the customers”.

Building on its strong service and marketing roots, Fitco has grown from a small unit repairing and servicing Photocopiers Typewriters to a multi-dimensional corporate with business interests in many product areas including Computers, Printers, Multimedia Projectors, Uninterrupted Power Supply Systems, Data Networking, Photocopiers, Consumables Accessories and Services. With its countrywide marketing and support network, Fitco effectively provides value to its customers.

Fitco stocks more than 10,000 products in different categories, which are directly imported from various suppliers/manufactures all round the world and with the help of these qualified and professional sales team, combined with the quality of products we offer; we have supplies all over Kuwait and Iraq. Our showrooms are located at the heart of Kuwait City, wherein our customers can reach us easily.Fitco carries products of reputed brands such as Hewlett Packard, Dell, American Power Conversion, Cisco Systems, D-Link, Avery Dennison, Imation, Elis, Tempo, Smead, Microsoft, Greenlee, Canon, Belkin, Epson, Grainger, Brother, etc.

FITCO SYSTEMS, KUWAIT
NAME:	FITCO SYSTEMS, GENERAL TRADING AND CONTRACTING COMPANY W.L.L.
ADDRESS:	P.O. BOX 2980, SAFAT 13030, OMAR BIN KHATTAB STREET, AL-SHAWAFAT BLDG # 3, SHARQ, KUWAIT.
DATE OF INCORPORATION:	IST SEPT 1986
KUWAIT COMMERCIAL LICENSE #:	38731
IMPORT EXPORT #:	20577
DUNS #:	55-228-6635
LOCATION:	SHARQ, KUWAIT CITY
TOTAL SHOWROOM WAREHOUSE SPACE:	5500 Sq. M
AVG. NUMBER OF EMPLOYEES:	60

FITCO SYSTEMS, JAFZ, DUBAI
ADDRESS:	TECHNOPARK -122 JEBEL ALI FREE ZONE, P.O.BOX:121300/12,APT: 275 DUBAI MARINA,UNITED ARAB EMIRATES
TEL:	(971) 44 215 510
FAX:	(971) 44 215 510
MOBILE #:	(971) 55 880 9162/(971) 50 888 9162
EMAIL:	adminjafz@fitco.net
JAFZ LEASE #:	53952

FITCO SYSTEMS PVT. LIMITED,INDIA
ADDRESS:	TC 4/1186-C13 KOWDIAR TIRUVANANTHAPURAM KERALA– 695003 INDIA.
TEL:	(91) 471 243 3619
FAX:	(91) 471 272 2798
MOBILE #:	0091 98460 30208